This Privacy Policy explains how Simity ("we", "our", or "us") collects, uses, and protects personal data when you use our platform.
This Privacy Policy describes how personal data is processed when you visit our website or use our software platform.
1. Data Controller
The data controller responsible for processing your personal data is:
- Simity s.p.
- Email: website@luvnio.com
- Country: Slovenija
2. Personal Data We Collect
We may collect and process the following personal data:
- Email address
- Company name
- Information submitted through contact or trial forms
- Technical data such as IP address, browser type, device information
- Usage data related to interactions with the platform
3. Purpose of Data Processing
We process personal data for the following purposes:
- Providing and operating the platform
- Managing trial registrations and user accounts
- Responding to inquiries and support requests
- Improving the platform and user experience
- Website analytics and performance monitoring
4. Legal Basis for Processing
We process personal data based on:
- Providing the requested services and managing trial access and user accounts
- Legitimate interests related to improving and securing the service
- User consent, where required (e.g. analytics cookies)
5. Analytics and Third-Party Services
We use Google Analytics to understand how visitors use our website.
Analytics data is collected only after user consent and is processed in accordance with Google's privacy policies.
We may use third-party service providers for hosting, analytics, infrastructure and email delivery.
These providers process personal data in accordance with their own privacy policies and applicable data protection laws.
6. Cookies
We use cookies and similar technologies to operate the website and analyze usage.
You can manage or withdraw your consent at any time via the cookie settings.
7. Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes described in this policy or as required by law.
8. Data Subject Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Request a copy of their personal data
- Withdraw consent at any time
To exercise your rights, contact us at the email address: website@luvnio.com.
9. Data Security
We implement reasonable technical and organizational measures designed to protect personal data.
However, no system can be guaranteed to be completely secure.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Last updated: [17.1.2026]